xe66 Terms and Conditions

1 General Provisions

These terms and conditions apply to all users of the xe66 platform and every service operated under it. By accessing this website, creating an account, or using any service, you are automatically considered to have accepted these terms.

xe66 reserves the right to change, revise, or update these terms at any time at its own discretion. Continued use of the platform after any change constitutes acceptance of the updated terms. It is therefore each member's own responsibility to check this page regularly.

These terms and conditions are available in both English and Bengali. However, if any ambiguity or inconsistency arises between the two versions, the English version will take precedence.

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2 Account Registration

To create an account on xe66, a member must provide accurate and complete information. If registration is completed with false information, the platform reserves the right to cancel the account at any time and the remaining balance in that account may be forfeited.

Only one account per person is permitted. If the same person operates multiple accounts — using the same device, IP address, payment method, or identity document — this will be treated as a breach of the rules.

After account registration, the member may be asked to submit required documents, including a copy of their national ID card or passport, as part of the verification process. Withdrawals may be restricted until verification is complete.

2.1 Registration Requirements

• The mobile number and email address provided at registration must be active and personally owned.
• The name used on the account must exactly match the name on your identity document.
• The payment method used at registration (bKash, Nagad, Rocket, or bank account) must be in the same person's name.
• To make any changes to account details, please contact customer support.

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3 Age and Eligibility

To open an account on xe66 and participate in any form of betting or casino activity, the user must be at least 21 years of age. This platform is strictly prohibited for anyone under 21.

The member confirms that they are legally eligible to participate in such activities under the applicable laws of their jurisdiction. xe66 may request documents to verify age or identity at any time.

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4 Account Security

Keeping your login credentials — username and password — completely confidential is your own responsibility. Under no circumstances should you allow a third party to access your account or share your login details with anyone.

If you notice any unauthorised access to your account or any suspicious activity, notify xe66 customer support immediately. xe66 is not liable for any financial loss resulting from your own negligence.

To keep your account secure, it is recommended that you change your password regularly, avoid logging in from unfamiliar devices, and be cautious when using public Wi-Fi.

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5 Deposits and Withdrawals

Transactions on xe66 are fully secure and straightforward. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳800. Every transaction is completed in accordance with the rules of the relevant payment method.

5.1 Accepted Payment Methods

Deposits and withdrawals on xe66 are currently available through the following methods:

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket — Mobile Banking
• Bank Transfer — Major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank

5.2 Withdrawal Process

Withdrawal requests are generally processed within 5 to 30 minutes. However, for larger amounts, additional time may be required for identity verification. Withdrawals must be made from the balance that has been deposited in the account and meets the wagering requirements.

5.3 Fraud Prevention in Transactions

xe66 may temporarily place a hold on withdrawals during an investigation into suspicious transactions or for any other reason under review. Suspended transactions will be resumed once the required information and documents have been submitted and verification is complete.

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6 Bonuses and Promotions

xe66 offers new members a 100% bonus on their first deposit, up to a maximum of ৳10,000. To withdraw funds from this bonus, the bonus amount must be wagered 20 times.

For any questions about bonuses, detailed answers are available in the FAQ section.

6.1 Bonus Terms

• Each bonus is issued only once — it cannot be claimed again on the same account, device, or payment method.
• A bonus cannot be converted directly to cash immediately after it is issued; it becomes withdrawable only after the wagering requirement is met.
• A bonus should not be considered "free money" or a guaranteed reward — it is a conditional offer.
• xe66 reserves the right to change or withdraw any bonus offer at any time.
• If any member abuses the bonus system, the bonus will be cancelled and the account will be suspended.

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7VIP Program

The xe66 VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Each tier provides a weekly cashback benefit, which is calculated based on the member's net loss for that week (total losses minus total winnings).

• Bronze: Up to 0.4% weekly cashback
• Silver: Up to 0.8% weekly cashback
• Gold: Up to 1.1% weekly cashback
• Platinum: Up to 1.5% weekly cashback

Movement between VIP tiers depends on the member's overall activity on the platform. The opportunity to move up to a higher tier is open to all members. For details on VIP tier changes, contact customer support. For more information, visit the xe66 VIP page.

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8 Gaming Rules

All casino games, slots, live casino, fishing games, and sports betting available on xe66 are operated according to their own rules. The outcome of each game is determined through Random Number Generator (RNG) technology, which is entirely impartial.

8.1 Bet Placement Terms

• Once a bet has been confirmed, it cannot be changed or cancelled.
• For bets that remain incomplete due to a technical error, xe66 will investigate and make a decision.
• If an event is cancelled in cricket, football, or any other sports betting market, the stake will be refunded.
• In live betting, if a connection is lost, any bet already confirmed will be considered valid.

8.2 Mobile App

The xe66 Android (APK) and iOS apps are available through official channels. These terms and conditions apply equally to all bets and transactions made through the mobile app.

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9 Prohibited Activities

The following activities are strictly prohibited on xe66. Accounts found engaging in such activities will be cancelled immediately and all balances may be forfeited:

1. Attempting to gain abnormal profit by exploiting loopholes in bonus terms ("bonus hunting").
2. Placing two opposing bets simultaneously to complete bonus wagering without risk ("arbitrage betting").
3. Placing bets under another person's identity or using another person's account.
4. Using any software bot, automated program, or hacking tool.
5. Knowingly exploiting any technical error on the platform.
6. Using an account for the purpose of money laundering.
7. Operating multiple accounts or transferring funds into another person's account.

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10 Account Closure and Suspension

xe66 may temporarily suspend or permanently close an account in the following circumstances:

• Breach of any clause of these terms and conditions.
• Failure to respond to an identity verification request, or submission of false documents.
• The account remains inactive for an extended period (generally more than 12 months).
• The member themselves requests Self-Exclusion.

If a member wishes to close their own account, a written request must be submitted to customer support. All active bets must be settled and any valid balance must be withdrawn before the account is closed.

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11 Privacy of Information

xe66 is committed to keeping members' personal information secure. How member data is collected, stored, and used is described in detail in our Privacy Policy.

A member's personal information will not be disclosed to any third party unless there is a legal obligation to do so or the member gives their own consent. Only the necessary information is shared with payment processors and technology partners.

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12 Responsible Gaming

xe66 believes that gambling is a form of entertainment and can never be a solution to financial problems. Members are always advised to play within their means.

If any member feels that gambling is getting out of their control, they can activate Self-Exclusion on their account or set limits. Guidance and resources on this topic are available in our Responsible Gaming section.

• The option to set daily, weekly, or monthly deposit limits is available.
• Requests for a temporary break or permanent self-exclusion can be made through customer support.
• No one under 21+ may be allowed to use this platform.

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13 Right to Amend Terms

xe66 may amend any part of these terms at any time. For significant changes, members will be notified in advance by email or through a platform notification.

Using the platform after updated terms have been published constitutes acceptance of the new terms. If a member does not agree to the new terms, they may close their account.

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14 Dispute Resolution

If a dispute arises between a member and xe66, an attempt will first be made to resolve it through discussion. The member must first contact customer support to raise their complaint.

Any decision made by xe66 regarding game and betting results will be considered final, unless clear evidence of a technical error is found. In the case of a proven error, xe66 will complete an investigation and take appropriate action.

xe66 will provide an initial response within 7 working days of receiving a complaint. Complex matters may require additional time for a full investigation.

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15 Contact & Support

xe66's customer service team is available 7 days a week, 24 hours a day, in both Bengali and English. You can reach us via live chat or email.

Email: [email protected]

If you have any questions about these terms or would like to learn more about us, you can visit the About xe66 page.

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