xe66 Privacy Policy

This privacy policy applies to all services, websites, and platforms associated with xe66. By creating an account or using our services, you are considered to have consented to the processing of your information as described in this policy. The general terms and conditions for using all our services are kept separately on the Terms and Conditions page.

1 Scope of Information Collection

xe66 collects only the information that is essential for managing your account, processing transactions, and maintaining service quality. The types of information collected are outlined below:

1.1 Registration Information

The information you provide when creating an account includes: full name, email address, mobile number, date of birth, and a password. This information is used to verify your identity and maintain account security. Please note that all betting and casino activities on xe66 are open only to those aged 21 and above.

1.2 Identity Verification Documents

As part of compliance with international security protocols, xe66 may request copies of a national identity card, passport, or driving licence when required. These documents are stored in encrypted form on secure servers and are deleted once the verification process is complete, unless there is a specified requirement to retain them.

1.3 Financial Transaction Information

When you use bKash, Nagad, Rocket, or bank transfer for deposits and withdrawals, information relating to the transaction date, amount, and method is recorded in our system. This information is used solely for account management purposes and is never shared with third parties for advertising or marketing activities.

1.4 Usage Data and Cookies

When you visit the xe66 website, your IP address, browser type, operating system, and page visit patterns are collected automatically. This data helps improve site performance and resolve technical issues quickly. Details on cookie usage are discussed in section 8 below.

2 Purposes of Using Information

xe66 uses collected information for the following purposes:

• Creating, managing, and securing accounts.
• Processing all financial transactions, including deposits and withdrawals, smoothly.
• Providing 24/7 customer support via live chat and email.
• Preventing fraud and verifying user age in accordance with applicable laws.
• Conducting technical analysis to improve the range and quality of services.
• Informing you about new features and updates, if you have given consent.

We never sell your information to advertisers and do not use it for third-party marketing without your consent.

3 Data Storage and Security

xe66 uses SSL encryption, firewalls, and regular security audits to protect your information. Data stored on servers is kept in encrypted form and access is restricted to authorised staff only.

The retention period for data depends on the type of information and applicable legal requirements. Some financial records may be kept for a specified period after account closure under applicable regulations. Information that is no longer needed beyond this is deleted securely.

In the event of a data breach, xe66 will notify the affected users as quickly as possible and take immediate steps to minimise harm.

4 Sharing Information with Third Parties

xe66 may share information in limited and specific circumstances:

4.1 Payment Providers

Necessary information must be provided to the relevant providers to process financial transactions via bKash, Nagad, Rocket, and bank transfer. These partners follow their own privacy policies and may use this information only for the purpose of verifying transactions.

4.2 Technology Service Providers

Limited information may be shared with selected technology partners for server hosting, data analysis, or security services. Contracts ensure that they maintain standards equal to or higher than our privacy policy.

4.3 Legal Obligations

xe66 may be required to provide information to designated authorities under applicable laws in Bangladesh or court orders. In such circumstances, no additional information beyond what is legally required will be disclosed.

5 User Rights

Every user registered with xe66 enjoys the following rights:

• Right to access: You can find out at any time what information we hold about you and how it is being used.
• Right to rectification: If any information we hold about you is incomplete or incorrect, you can request a correction.
• Right to erasure: You can request that specific information be deleted, provided there is no legal obligation to retain it.
• Right to restrict processing: In certain circumstances, you can request that the processing of some information be temporarily suspended.
• Right to withdraw consent: Consent given for marketing communications can be withdrawn at any time.

To exercise these rights, contact the xe66 support team via live chat or email.

6 Protection of Minors

All services on xe66 are strictly reserved for individuals aged 21 and above. We do not intentionally collect any information from minors. If it is established that a minor has opened an account using false information, the account will be closed immediately and the collected information will be deleted. For more information on responsible gaming, please read our Responsible Gaming page.

7 International Data Transfers

Some of xe66's servers may be located outside Bangladesh. In such cases, data transfers are conducted in accordance with international security standards. Encryption protocols remain active during transfer and the receiving party is contractually committed to maintaining the same standards as this policy.

8 Cookies and Tracking Technologies

Various types of cookies are used on the xe66 website:

8.1 Essential Cookies

These cookies are necessary to keep login sessions active and to ensure smooth page navigation. Disabling them may affect the core functionality of the site.

8.2 Performance Cookies

These help improve the site experience by analysing which pages users spend more time on and where issues arise. The data collected is aggregated and anonymous.

8.3 Preference Cookies

These cookies are used to remember personalised settings such as language selection or theme preferences. You can delete or disable cookies at any time from your browser settings, though some features may become limited as a result.

9 Third-Party Links and External Services

The xe66 website may contain links to third-party sites. When visiting those sites, their own privacy policies will apply. xe66 is not responsible for the data collection practices of those sites. You are advised to read the relevant site's policy before following any external link.

10 Policy Changes and Updates

xe66 may update this privacy policy when necessary. If any significant changes are made, registered users will be notified by email or via a notice after logging in to their account. Continued use of the service after changes have been made will be taken as consent to the updated policy.

If you have any questions about this policy, please contact the support team. You can visit our About Us page for an overall picture of our services.

11 Contact Information

Any questions, complaints, or requests regarding this privacy policy can be sent via the following:

• Live Chat: Direct chat is available 24/7 on the website.
• Email: [email protected]

Our support team is available in both Bengali and English, seven days a week, 24 hours a day.